Pre-Order Policy

Items noted “Pre-Order,” include any items that are currently not in stock.  In order to secure this “Pre-Order” item before it arrives, place order and proceed through payment checkout process as normal.  This will ensure that “Pre-Order” item will be secured, before it is sold out once published online.

 

Orders that include both “In-Stock” and “Pre-Order” items will be shipped together.  In this case, the order will not ship until all items in the order are available.  This will ensure only one charge for shipping.  In cases where “In-Stock” items in an order are needed immediately, it is recommended to order “Pre-Order” items separately.

 

Once an order is placed, “Pre-Order” items cannot be cancelled or refunded.  We do not issue refunds for unexpected delays, change of mind/size or cancellations.  However, an exchange for another item or store credit will be issued.   

 

Wild Wren Originals will make every effort to ensure “Pre-Order” items are fulfilled.  However, in some unforeseen circumstances, item fulfillment is beyond our control.  In instances that we cannot fulfill your “Pre-Order”, we will cancel it and notify you immediately.   

 

Please note, delays may occur and arrival dates are not guaranteed.  Wild Wren Originals is not held liable for any unforeseen delays that may occur regarding “Pre-Order” of an item. 

By purchasing from this site, you agree to outlined policies.